Thursday, 4 December 2025, 15:00-16:00 (CET), online

ANEC invites you to a new public webinar: Consumer vulnerabilities and AI Act Standards - Is AI driving better products and services, or creating new risks that could harm consumers?

The webinar, targeted at consumer and civil society, will explore how AI is reshaping the relationship between consumers and the organisations that serve them.

Together with our speker Malcolm Fisk, Professor of Ageing and the Lifecourse at University of Central Lancashire and ANEC expert in CEN-CENELEC-JTC21 (WG1), we will examine how AI may affect:

  • Consumer choices, rights, and freedoms

  • The factors that increase or reduce vulnerability

  • The degree of control and transparency consumers can expect

  • Whether businesses may exploit these vulnerabilities or protect against them

The session outlines what the AI Act requires from organisations, including their legal duties toward vulnerable consumers and the broader expectations of ethical and responsible practice.

Finally, we will exchange on how far the AI Act can go in addressing emerging risks, and what its upcoming AI standards may mean for the everyday lives of consumers who are most at risk.

Please register for attendance here.

Thursday, October 9, 2025, 13:30-14:30 (CET), online

Join us in celebrating World Standards Day with a webinar, co-hosted by ANEC, ECOS and CEN and CENELEC.

The webinar is titled 'The Importance of an Inclusive Standardization System' and will take place on 9 October 2025 (13:30-14:30).

This year’s World Standards Day theme, Sustainable Development Goal 17: Partnerships for the Goals, highlights the power of collaboration in standardisation. The webinar will explore insights into inclusive standardisation, give an overview of stakeholder participation in European standardisation, provide real-world case studies showcasing the contributions of consumer and environmental organisations and practical guidance to help you get involved. 

Participation is free of charge, but registration is mandatory.

-> Register for the webinar.

In case of questions related to the logistics of this webinar, please don’t hesitate to contact CEN/CENELEC via This email address is being protected from spambots. You need JavaScript enabled to view it..

We look forward to having you join us!

After the webinar, the presentations and the recording have been made available on the CEN-CENELEC website: Webinar 'The Importance of an Inclusive Standardization System'" - CEN-CENELEC.

Friday, 3 October 2025, 11:00-13:00 (CEST), online

ANEC invites you to a new public webinar: Fundamental Rights and AI Standards - How can we have our rights respected when facing new AI products and services?

The webinar, targeted at consumers and civil society, will present the state of play of the AI Act standards and then provide participants with a hands-on Fundamental Rights tool they can use to assess any AI standard, during its development or after publication. The webinar will also have a case study on AI in financial services.

ANEC, thanks to the support of the EAIS Fund, will address practically how to make Fundamental Rights respected in the upcoming AI standards. We thank our main speakers who are making this possible.

  • Patricia Shaw, International AI standards and governance expert, Beyond Reach Consulting Limited
  • Chiara Giovannini, Deputy-Director of ANEC and Senior Manager for Policy & Innovation
  • Helen Tueni, ANEC Representative in JTC21 on AI Risk Management, Quality Management Systems and Cybersecurity
  • Brian Tranter, ANEC Representative in JTC21on AI Trustworthiness

Presentation available for download here.

Fundamental Rights checklist available here.

Tuesday, 23 September 2025, 14:00-15:30 (CEST), online

ANEC invites you to a new webinar on the consumer insights on standardisation in Lithuania.

This event will explore how consumers can take part in shaping standards at national, European, and international levels. Experts from Lithuania and ANEC will share practical insights and case studies on consumer representation, standardisation processes, and the role of societal stakeholders.

We thank our speakers for making these exchanges possible:

  • Rusnė Juozapaitienė - ANEC Vice-President and ANEC Cybersecurity Representative
  • Algis Baležentis - Senior Legal Adviser, Ministry of Justice of the Republic of Lithuania
  • Mindaugas Aleksandras Balčiauskas -  Lithuanian Standards Board Deputy Director
  • Chiara Giovannini - Senior Manager, Policy & Inovation, and ANEC Deputy-Director General
  • Kęstutis Kupšys - ANEC Representative on Financial Services

The webinar will also present how to access the e-learning course on consumers, standardisation and societal stakeholder engagement.

Friday, June 20, 2025, 10:30-11:30 (CEST), online

We are pleased to invite you to a joint webinar with AccessibleEU: ‘Products and services after 28 June 2025: Standards underpinning the European Accessibility Act in the light of the date of application of the Directive.’

By 28 June 2025 all products and services covered by the EAA must meet accessibility requirements. However, the timeline of the standards supporting the Directive is broader.

This AccessibleEU workshop, co-organised with ANEC, will be focused on the EAA and the standardisation works that will support its implementation. Which are those documents and when can we expect them to be ready? Most important, how will they help consumers?

The webinar will take place on Friday 20 June 2025, 10:30 - 11:30 (CEST). Captioning in English and interpretation in International Sign System will be available.

To register, please fill out the Registration form.

Webinar speakers include:

  • Chiara Giovannini, Senior Manager Policy & Innovation Deputy Director-General, ANEC
  • Fernando Machicado, Senior Expert of AccessibleEU on standardisation, UNE.

Webinar agenda:

10:30 Welcome and housekeeping rules.

          Chiara GIOVANNINI. Senior Manager Policy & Innovation Deputy Director-General, ANEC

10:35 Consumer´s view on the EAA and its challenges.

          Chiara GIOVANNINI. Senior Manager Policy & Innovation Deputy Director-General, ANEC

10:50 Questions and answers

11:00 Standardisation documents being developed to support the EAA, and its expected timeline.

          Fernando Machicado, Senior Expert of AccessibleEU on standardisation, UNE

11:15 Questions and answers

11:30 End of the workshop

We look forward to your participation!

Wednesday, 9 April 2025, 14:30-15:45 (CET), online

ANEC invites you to a new public webinar: How can AI standards deal with the risks to Fundamental Rights - Can we even standardise Fundamental Rights?

The EU Artificial Intelligence Act uses Harmonised Standards to provide presumption of conformity with the legal requirements for high-risks AI systems. Following a request from the European Commission, AI standards are currently being drafted on the identification and analysis of the known and the reasonably foreseeable risks that the high-risk AI system can pose to health, safety or fundamental rights (risk management systems).

Views diverge amongst the actors involved in the standardisation process about the impact of standards on Fundamental Rights and how to assess it.

ANEC, thanks to the support of the EAIS Fund and with the special participation of the European Fundamental Rights Agency (FRA) will address and clarify these concepts together with our speakers:

  • David Reichel, Head of Data and Digital Sector - Justice, Digital and Migration Unit (FRA) 
  • Katja Kolman, Project Assistant in the Data and Digital Sector - Justice, Digital and Migration Unit (FRA)
  • Chiara Giovannini, Deputy-Director of ANEC and Senior Manager for Policy & Innovation.

Slides available for download here.

Tuesday, 25 March 2025, 10:30-11:45 (CET), online

ANEC are pleased to invite our members to join a webinar on the topic of Consumers navigating sustainable finance. Updates from legislation and standards. It will last for one hour 15 minutes and will be hosted by Michela Vuerich, ANEC Lead Programme Manager Sustainability & Services and Boštjan Okorn, ANEC Sustainability Working Group Chair.

Our expert speakers will share their latest insights on Sustainable Finance Policy and Standardisation, explaining to us both European and global developments. They are:

  • Anna Martin, BEUC Head of Financial Services & Tom Redmond, BEUC Sustainable Finance Policy Officer
  • Kęstutis Kupšys, ANEC Representative on Finance

Here you can find a link to connect & register for this Webinar REGISTER & CONNECT HERE. Please do so by 21 March at the latest.

Tuesday, 11 March 2025, 10:30-11:45 (CET), online

ANEC invites you to a new public webinar on Sustainable lifestyles & Consumer products.

The webinar is inspired by this year’s theme of the World Consumer Rights Day and celebrates the transition to a sustainable consumer lifestyle.

Together we will explore:

  • The Ecodesign standards and their added value for consumers with Boštjan Okorn - Chairperson of both ANEC Sustainability WG and ANEC Traffic & Mobility WG
  • If refurbished products are the new way forward, with Olivia Brown - Policy Officer, Euroconsumers
  • And how all this ties up into a sustainable way of living, with ANEC’s Sustainability senior experts - Michela Vuerich and Isabel Lopez.

Moderation and closing words will be done by Chiara Giovannini, Deputy-Director of ANEC.

Slides available for download here.