For ANEC, Energy is a cross-cutting issue affecting several fields - Sustainability, Domestic Appliances and Digital Society.

In cooperation with its partners BEUC and ECOS, ANEC has been implementing several projects in the area of Energy Efficiency to ensure energy-related products, smart energy systems and related regulations deliver major benefits for consumers and the environment.

The Energy Labelling Directive 2010/30/EU, and Ecodesign Directive 2009/125/EC, are complementary EU policies. While Ecodesign takes the least-performing energy-related products out of the market, the Energy label enables consumers to make informed choices when buying an appliance. ANEC supports the overarching goals lying behind the two policies, contributes and follows developments closely.

Work Areas

Energy labelling

Consumers should be presented with labelling schemes that are comprehensible, clear, non-deceptive, focused on parameters of direct consumer relevance and which take into account the performance of the product.

However, the current energy label is confusing for consumers as it permits a different scale to be used to show the energy efficiency of each product category ("A to G", as well as additional "A+", "A++" etc. classes). In July 2015, the European Commission put forward an initial proposal that reflected some ANEC positions, including returning to the well-known closed A-G scale.

ANEC and BEUC called on the Parliament and the Council to support the Commission’s proposal. In July 2016, the Parliament gave the mandate to the rapporteur to start the negotiations.

Following two years of negotiation, which ANEC followed closely, the three EU institutions have struck a deal in 2017 on the EU Energy label. The well-known A-G scale will return to the shops!


Cooperation with BEUC

As a partner in a European consortium project, ANEC ensures the representation of consumer interests in the implementation of the Ecodesign Directive (2005/32/EC). The overall goal of this three-year project (2017-2019) is to ensure that the points of view of European consumers are well represented in the preparatory process leading to implementing measures under the Ecodesign Directive, both in the project phase of the various preparatory studies and in the Consultation Forum.

With the Ecodesign Directive (2009/125/EC), the European Commission is addressing energy-using and energy-related products that have considerable impacts on the environment and on the energy consumption in the internal market. The Ecodesign process addresses ways to improve the environmental performance of many consumer products, such as washing machines, TVs and vacuum cleaners, by assessing environmental aspects over the entire lifecycle, taking into consideration which improvements are feasible.

Thanks to Ecodesign transforming the market by removing the least-performing products from sale, consumers are saving money annually, as demonstrated by a study commissioned by ANEC and BEUC on the benefits of Ecodesign to the average household. In addition to financial benefit, Ecodesign also provides information to consumers, and helps improve the overall quality and durability of consumer products.

For information on the consortium representing consumer interests in the Ecodesign process, and to access ANEC/BEUC position papers, please visit the Ecodesign website.

Cooperation with ECOS

ANEC works with ECOS – the European Environmental Citizens’ Organisation for Standardisation – in a project to represent environmental and consumer NGOs in the development of standards to Ecodesign, including test methods for the energy performance of energy-related products.

This project is funded by the European Commission under specific grants addressing action 36 of Horizon 2020 Work Programme, ‘Technical support to stakeholders on standardisation work for energy related products’.

ANEC focuses on items of high consumer relevance, including work in CEN-CENELEC TC 10 on material efficiency aspects for Ecodesign. This Committee is developing horizontal standards on material efficiency aspects of energy-related products. These horizontal standards will lay the basis for metrics to assess a product’s resource efficiency. Currently, this work area is dominated by industry which means that the participation of ANEC and ECOS is vital.

ANEC participates in work on the durability, upgradability, repairability, re-use and documentation & marking information relating to a product’s material efficiency. We also followed the development of EN 45553:2018 'General method for the assessment of the ability to re-manufacture energy related products'.

Furthermore, ANEC focuses on the Ecodesign aspects of product groups, such as white goods & smart appliances in CENELEC TC 59X ‘Performance of household and similar electrical appliances’. ANEC participates with consumer representatives in its WG 1 on Washing machines, WG 2 on dishwashers, WG 6 on vacuum cleaners, WG 7 on smart appliances and WG 12 on Electric room heating appliances, contributing to areas of consumer interest in these technical bodies. We also contribute on horizontal issues related to Ecodesign such as, circumvention, obsolescence, tolerances and uncertainties.

Marketwatch IEE project

From 2013 to 2016, ANEC was part of a project that aimed at increasing the involvement of civil society in market surveillance activities related to Ecodesign and Energy Labelling, with the goal of improving levels of compliance in the EU. The project, funded by the Intelligent Energy Europe programme, included specific activities and operations that civil society organisations conducted towards this objective. This project brought together a consortium of environmental, consumer and energy non-profit organisations in several countries. More information on the Market Watch website.

Smart Meters and Smart Grids

word cloud smart meters

With the transition towards smart energy systems come new opportunities for consumers, but as with any new technology, increasingly sophisticated functionalities can result in unintended consequences. ANEC believes that consumers should be protected from the risks associated with new technologies and from control of data. Above all, consumers should be able to realise the benefits arising from smart energy systems.

In July 2015, the European Commission published a Communication Delivering a New Deal for energy consumers, emphasising that smart metering systems must be fit for purpose in terms of the functionalities available to deliver the required benefits for consumers. This includes technical interoperability, consumer access to their consumption data via an open standard, and non–proprietary interface. The Commission also stated that industry needs to finalise and apply standards and interoperability for in-home communication between a smart appliance and energy management systems to make it ready for demand response.

The ANEC Smart Meter and Smart Grids Project Team addresses the following key consumer challenges in smart meter and smart grid standardisation for the coming years. We highlight in our work the potential impacts of smart energy systems on consumers and stress key consumer issues that should be taken into account in the changing energy environment.

Work Areas

1) Access to consumption data

In order to achieve a greater involvement of consumers in their energy usage and management, consumers need to have free and easy access to a usable interface which provides understandable and usable information on current and historical consumption. It is therefore important for standards to ensure that smart metering systems support the communication of relevant information to the consumer interface, i.e. an in-home display. Smart metering systems should be fit to update consumption data frequently enough and make it available to consumers as the European Commission has recommended in the 10 minimum common functionalities.

2) Interoperability

A lack of interoperability within the smart grid system inhibits competition and reduces consumer benefits. Our concern on interoperability is the risk of loss of functionality for consumers from end devices when they change supplier, when the meter is changed or when the system is upgraded. Possible knock-on effects can be an increase of cost when interoperable end devices need to be replaced and a loss of information needed to manage one’s energy consumption. This may trigger a reduction in consumer engagement. A clear programme of end-to-end testing would ensure interoperability of the system and end devices.

3) Privacy and data security

Consumer concerns around privacy and data security are likely to create problems for consumer acceptance and engagement. ANEC therefore calls for the consumer requirements on data privacy and international best practices to be fully reflected in the development of use cases and standards for smart metering and smart grids. Organisational processes relating to data flows, data transfer and data storage across the whole system should be considered. Data which is not required to fulfil billing or regulatory purposes should not be collected without the express permission of the consumer. High profile stories about risks of detailed consumption data being used for consumer profiling can damage consumer confidence and engagement. There is a need for adequate redress mechanisms to ensure that privacy breaches are detected, investigated and satisfactorily resolved.

4) Monitoring consumer benefits

Although the use of minimum functionalities for smart meters and interoperability is important, we think these will not be enough to ensure active consumer participation in the smart energy market. We therefore published the position paper 'Monitoring the success of smart metering deployment from a consumer perspective' to propose possible measures that could be used to assess whether the smart meter deployment is truly benefitting consumers.
We believe smart meters can become a success story for consumers if they: (1) have easy access to usable consumption information, (2) have a high level of satisfaction with smart metering deployment, (3) are able to realise benefits from smart meters and (4) are engaged in the smart energy market. The paper further proposes a set of indicators to measure whether these outcomes are met. We are pleased that the European Commission has taken into account our proposals and has commissioned a study on this issue largely based on ANEC’s position paper.

5) Demand Response and Home automation: control of energy supply

Consumers, in particular vulnerable consumers, can be disadvantaged by measures that encourage Demand Response and home automation. These can be used to send information and signals to cause electrical power-using devices to be turned off during periods of high demand. ANEC considers that supply should be restricted, or appliances controlled, only with the expressed consent of the consumer. Also, Time of Use tariffs and peak time pricing can result in additional complexity which makes it more difficult for consumers to choose the best tariff and supplier. ANEC believes disadvantaged consumers need to continue to have access to the energy they require at a price which they can afford, and should not be penalised because they are unable to change their consumption patterns.

6) Health risks

Potential concerns around the safety of devices and components should be addressed, including the risks from increased exposure to radio frequency emissions, which could have detrimental health impacts especially for the elderly, children and those with electromagnetic hyper-sensitivity.

Activities in the European & international standards bodies

ANEC is represented in, or monitors, the work of various Technical Committees dealing with energy issues:

  • European Commission’s Ecodesign Stakeholder Consultation Forum
  • CEN/CENELEC Ecodesign Coordination group Task Force 4
  • CEN/CENELEC JWG 10 'Energy-related products - Material Efficiency Aspects for Ecodesign'
  • CEN TC 109 ‘Central heating boilers using gaseous fuels’
  • CEN TC 57 ‘Central heating boilers’
  • CLC/TC 59X ‘Performance of household and similar electrical appliances'
  • CEN TC 113 ‘Heat pumps and air conditioning units’
  • CEN TC 312 ‘Thermal solar systems and components’
  • CLC TC 34A ‘Lamps’
  • IEC TC 34 ‘Lamps and related equipment’
  • CLC TC 100X ‘Audio, video and multimedia systems and equipment and related sub-systems’
  • IEC TC 100 'Audio, video and multimedia systems and equipment'
  • CEN TC 295 ‘Residential solid fuel burning appliances’
  • CLC TC 61 WG 6 ‘Surface cleaning appliances’
  • CEN-CENELEC-ETSI Smart Meter Coordination Group
  • European Commission Smart Grid Task Force
  • IEC TC 59 WG 15 'Connection of household appliances to smart grids and appliances interaction'
  • CEN-CENELEC-ETSI Smart and Sustainable Cities and Communities


Implementation of the new Energy Label Regulation

The new energy label Regulation (EU) 2017/1369 setting a framework for energy labelling and repealing Directive 2010/30/EU came into force on 1 August 2017.  The new label consists of the well-understood close A-G scale, deleting the confusing plusses (A+, A++, A+++). For certain priority products such as white goods, TVs and lighting products, the new label will already be displayed in stores as of 2020. For other product groups, consumers will have to wait until 2025 or even 2030 to see the new label in shops.

ANEC continues collaborating with BEUC promoting consumer understanding and benefits of the A-G label and defending the consumer interests during the implementation of the new Regulation revising the directive for the Energy Label. As different labelling scales will coexist in shops (the current one with the plusses and the new one without), it will be important to avoid too much confusion from the consumer’ side.

In addition, the European Commission is setting up a database for Energy labelled products, which aims to help market surveillance authorities in their activities as of 2019. A public interface of the database should also enable consumers to browse through all the Energy labelled products.

Our factsheet:

ANEC-BEUC show Ecodesign savings

Factsheet ecodesign


A study by ANEC & BEUC confirms how crucial it is to safeguard Ecodesign. Indeed, a typical household saves at least €330 annually thanks to Ecodesign, and by doing nothing! This is because Ecodesign requires manufacturers to produce less energy-hungry products. If consumers choose the top class of the Energy Label, their savings can jump to over €450 per year.

In addition to the economic benefits, Ecodesign delivers qualitative benefits to consumers such as quieter vacuum cleaners. The study also highlights that savings for consumers could be far higher if Ecodesign requirements were more ambitious and timely in their delivery.

- Our factsheet
- ANEC/BEUC study executive summary
- The full ANEC/BEUC study

Privacy and security in smart metering

The CEN-CENELEC-ETSI Smart Meters Coordination Group has published its fourth report on privacy & security. It includes a summary of minimum security requirements, an update on the European Commission’s work in this field and the status of European security standardisation.

ANEC commented on the draft, noting that ongoing work to strengthen privacy will be required alongside the testing of data protection measures. We also highlighted the current approach for addressing security issues in standardisation relies on Member States notifying standardisation bodies, and is therefore entirely reactive. We therefore recommended a more proactive approach whereby the Smart Meter Coordination Group actively seeks information from Member States on security and privacy issues that impact standardisation.

The report has been launched together with the “Report on Minimum Security Requirements for smart metering” and the Repository with links to the original requirements from member states with the minimum requirements. For more see here.


To access position papers related to Energy, please click the link, Position papers.